HOW LONG WILL MY ORDER TAKE?
Each product is custom and made to order just for you. Your items will take about 1-2 weeks to arrive in your mailbox. Keep in mind that personalized items take a bit more time to create and process.
WHAT IS THE LOW.CO RETURN POLICY?
All products from the "Lets Get Personal" Collection are final sale. So be sure to check with your BFF or whoever the item is for and confirm their size.
No one likes a ring/bracelet that is too tight or too lose! Feel free to return your order to the return address and I will gladly make you a ring that fits just right. Please email me what size you would like your new ring to be - contact info on the Contact Page. I want you to love what you wear and feel comfortable too.
This offer excludes items from the "Lets Get Personal" Collection.
WHAT IF I DON'T KNOW MY RING SIZE?
If you don't know your ring size there are a few options that can help you choose your size.
Purchase one of our ring sizers!
Head to your local jeweller and they can size your desired finger for you. You can also bring in one of your current rings and they can determine the ring size as well.
You can also go to your local jewelry store and try on rings that are similar thickness and width and find out which size feels the most comfortable.
HOW DO I FIND OUT MY BRACELET SIZE?
Since all wrists and hands are unique all Low.co bracelets are sized according to measurements (in inches). This is so you are able to find a bracelet that fits you perfectly without it being too large or too small.
To find your bracelet size, cut a thin strip of paper and wrap it around your wrist in a circle. Be sure you are able to get it over your hand! Measure the strip of paper in inches and choose your desired size (5.0'' - 10.0'')
Another way your can find your desire bracelet size is to measure a bracelet that you already have with a tape measure or again with a thin strip of paper.
Please feel free to contact me if you have any questions about sizing!